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🤝 Safe Gaming

367ace Responsible Gaming — Keep it fun, not addictive

Gaming is for fun — that's what we believe. 367ace wants every player to enjoy the game within healthy limits and make the most of every moment in life.

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Need help? Contact us now

If you feel gaming is getting out of control — for yourself or someone in your family — 367ace's support team is available 24/7. All assistance is completely confidential.

Responsible Gaming What it is and why it matters

Responsible gaming means playing in a way that doesn't interfere with the important parts of your life. It's about enjoying gaming while keeping a healthy balance with your family, work, health, and finances.

367ace believes gaming is a form of entertainment — just like watching a movie or following a cricket match. It should never be seen as a source of income. Wins and losses are both part of the game, and accepting either outcome with a level head is the mark of healthy gaming.

Online gaming is growing fast in Bangladesh. New players often end up spending more time and money than intended, chasing bonuses and big wins. 367ace understands that reality. That's why we've built tools and guidelines to help you stay informed and in control.

Keep in mind: Responsible gaming doesn't mean giving up gaming. It means getting the most enjoyment out of it while staying within your limits.

367ace introduces every new member to our responsible gaming principles from day one. Tools like deposit limits, time trackers, and cool-down periods put you in control of your own gaming.

And if you ever feel like you're losing control, don't hesitate to reach out to Support — no shame, no judgment. Our team is here to help, not to judge.

Healthy Gaming Indicators
Time Management Top Priority
Budget Planning Urgent
Accepting Losses Essential
Taking a Break Critically Important
5 Golden Rules of Responsible Gaming
1.Only play with what you can afford to lose
2.Set a daily time limit for playing
3.Don't play in anger or when you're frustrated after a loss
4.Never game with borrowed or loaned money
5.Gaming is entertainment — not a livelihood
367ace's Responsible Gaming Tools

367ace provides all these tools free of charge to help you stay in control of your gaming experience.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically block further deposits.

Time Tracker & Reminders

Track how long you've been playing. A reminder pop-up will prompt you to take a break after a set period.

Cool-Down Period

Take a temporary break ranging from 24 hours up to 6 months. You will not be able to log in to your account during this period.

Self-Exclusion

Once long-term self-exclusion is activated, your account cannot be reopened during the specified period.

Bet Limit Controls

Decide in advance the maximum amount in BDT you want to wager per session. The game will stop once you hit that limit.

Live Support Advice

Our support team doesn't just handle technical issues — they also provide responsible gaming guidance in Bangla.

How to use these Want to use these tools?

Log in to 367ace and enable or adjust any of these tools at any time from your account settings.

1
Log In to Your Account

Log in to your 367ace account and click the profile icon in the top right corner.

2
Open the Responsible Gaming Menu

Go to the Settings menu and look for the "Responsible Gaming" section.

3
Set Your Preferences & Limits

Set a deposit limit, time limit, or cool-down — whichever you need — and save it.

4
Waiting for Changes to Take Effect

Decreasing your limit takes effect immediately. Increasing it requires a 24–72 hour waiting period.

5
Reach Out to Support

If you need help with anything, reach out via live chat — support is available 24 hours a day.

Addiction Warning Signs Recognize

If you notice these signs, act quickly. Catching the problem early makes it much easier to address.

Feeling the urge to place larger bets to recover losses

Hiding the amount of time or money spent on gaming from family or friends

Using money set aside for essential expenses to fund gaming

Feeling restless or irritable when unable to game

Prioritizing gaming over work, study, or sleep

Gaming with borrowed money or funds taken from others

Trying to stop but repeatedly coming back

Arguments with family or friends over gaming

If you recognize two or more of the signs above in yourself, contact 367ace Support right away.

Yourself Check — How safe are you?

Answer the following questions honestly. They're designed to help you become more aware of your gaming habits.

1

Have you spent more than your pre-set budget in the past month?

2

Has gaming caused you to spend less time with your family?

3

After a win, have you found it hard to stop and walk away?

4

Have you placed larger bets after a loss to try to win back what you lost?

5

Do thoughts about gaming keep running through your mind while you're working or trying to sleep?

6

Have you ever tried to hide or avoid questions from someone about your gaming?

If none of your answers are "Yes": You're in good shape. Keep playing within healthy limits.

If 2–3 of your answers are "Yes": Some caution is needed. Set a deposit limit and enable the time tracker.

If 4 or more of your answers are "Yes": Please contact 367ace Support right away.

Healthy Gaming Tips
Set a fixed budget before you play
Take a 5-minute break every hour
Don't play when you're tired or feeling low
Set aside your winnings separately
Keep Your Family in the Loop
Make sure gaming stays a form of entertainment
Do something else on your days off from gaming
Why 367ace Committed to Responsible Gaming?

This isn't just about ticking boxes — we genuinely care about your wellbeing.

Licensed & Accountable

367ace operates under an international license. Responsible gaming is a condition of that license.

Players Come First

Your well-being matters more to us than our business. That's why we never stand in the way when you choose to self-exclude.

Strict Age Verification

Strict KYC verification is in place to prevent anyone under 18 from playing.

Gaming Pattern Analysis

If unusual gaming patterns are detected, 367ace will proactively alert the user.

Support in Bangla

All responsible gaming information and support is available in plain Bengali — language should never be a barrier.

Full Confidentiality

Self-exclusion and limit settings are completely confidential. No one else will have access to this information.

General FAQs

No, activating self-exclusion does not affect your account balance. Once the exclusion period ends, you can use your account as normal and withdraw your balance.

Decreasing your deposit limit takes effect immediately. Requests to increase a limit take 24 to 72 hours to process. This delay is intentional — to prevent impulsive limit increases.

Contact 367ace Support directly. Concerns or complaints raised by a family member will be handled confidentially. Self-exclusion can also be initiated at the request of a third party.

A cool-down is a temporary break — from 24 hours up to a few weeks. Self-exclusion is long-term — from 6 months to permanent. Once self-exclusion is active, your account cannot be reopened before the period ends.

No. Setting a deposit limit or enabling the time tracker has no effect on your bonuses. However, while self-exclusion is active, you will not receive new bonuses and promotional emails related to bonuses will be paused.

Play responsibly, win happily

Join 367ace and enjoy all the benefits of responsible gaming.

For players 18 and over. Gaming is entertainment — enjoy it responsibly.

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