367ace Terms and Conditions — Built on Transparency & Trust

1 Introduction & Scope

Accessing or using the 367ace website or mobile app means you agree to these terms and conditions. This document serves as a legally binding agreement between 367ace and the user.

367ace is a licensed online gaming platform. These terms apply to all services on the platform — including slots, betting, bingo, Sports Betting, Live Casino, and the mobile app.

These terms have been written in English for the convenience of users in Bangladesh. In the event of any linguistic ambiguity, the English version shall be considered final.

2 Account Register

Providing accurate and truthful information is required to open an account at 367ace. Registering with false or fabricated details will result in permanent account closure and possible balance forfeiture.

• Each individual may register only one account.
• Multiple accounts from the same device or IP address are prohibited.
• The name and details provided during registration must match your official ID.
• Keeping your account password confidential is the user's responsibility.
• Sharing your account with others is strictly prohibited.
• To change your email address or phone number, please contact support.

3 Age & Eligibility

367ace strictly prohibits use by anyone under the age of 18. By registering or making a deposit on the platform, you confirm that you are at least 18 years old.

• A national ID or passport may be requested for age verification
• If an underage account is detected, it will be closed immediately.
• Parents are encouraged to use parental control software.
• Access from countries where online gaming is illegal is strictly prohibited

367ace treats age verification as a top priority. Accounts deemed suspicious are subject to automatic investigation.

4 Deposits & Withdrawals

Deposits and withdrawals at 367ace can be made via mobile banking, bank cards, e-wallets, and cryptocurrency. All payment transactions are secured with SSL encryption.

• No processing fee is charged on deposits.
• Withdrawals are typically processed within 1 to 24 hours.
• KYC verification is required for your first withdrawal
• It is recommended that your deposit and withdrawal methods match.
• Minimum deposit amounts may vary depending on the payment method.
• Accounts may be temporarily suspended in the event of suspicious transactions

5 Bonuses & Promotions

367ace regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before acceptance.

• Each bonus has its own wagering requirements
• Each bonus can only be claimed once per account
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first
• Any evidence of bonus abuse will result in cancellation of the bonus and associated winnings
• Bonus offers have set expiry dates — they will be cancelled automatically once expired
• 367ace reserves the right to modify or discontinue any bonus offer at any time.

For any bonus-related queries, please contact our support team. In the event of a dispute regarding bonuses, 367ace's decision shall be considered final.

6 Gaming Policy

All games at 367ace are powered by Random Number Generator (RNG) technology, which is fair and independently verifiable. Game outcomes cannot be manipulated.

• If your internet connection drops during a game, the outcome will be determined by the system record.
• Abnormal payouts resulting from game errors or bugs may be voided.
• Using software or any automation tools to play games is strictly prohibited
• Read each game's info page to understand its rules.
• Free spin and bonus round payouts are governed by the game provider's rules

7 Betting Rules

The following rules apply to 367ace Sports and event betting. Once a bet is confirmed, options to change or cancel it are limited.

• Once a bet is confirmed, it generally cannot be changed.
• If an event is cancelled, bets are generally refunded.
• Bets confirmed before odds change will be settled at the original odds.
• Any bet associated with evidence of match fixing or manipulation may be voided
• Odds in live betting can change rapidly — the odds in effect at the time the decision is made will apply
• Maximum bet limits may vary depending on the event and market

Please refer to the individual guidelines for each Sports section for detailed betting rules. In the event of a dispute, the decision of the highest authority is final.

8 Responsible Gaming

We believe gaming should be a source of entertainment, not a cause of addiction or financial harm. That's why 367ace provides responsible gaming tools.

• You can set your own deposit limits.
• Activating self-exclusion will close your account for a specified period
• A cooldown period allows you to take a temporary break.
• Manage your gaming time with the session time reminder feature

9 Security & KYC Verification

367ace follows a KYC (Know Your Customer) identity verification process. This meets international standards and helps prevent fraud and money laundering.

• Identity verification must be completed before your first withdrawal
• National ID, passport, or driving license are accepted.
• A utility bill or bank statement may be required for address verification.
• KYC document verification is completed within 24–48 hours of submission.
• Documents submitted for verification are used solely for that purpose and are stored securely

Your personal data is handled in accordance with the 367ace Privacy Policy. To learn more, Privacy Policy read more.

10 Account Closure

367ace reserves the right to temporarily or permanently suspend an account under the following circumstances.

• Immediate closure for terms violations
• Upon evidence of false information being provided
• Suspected account hacking or fraudulent activity
• Operating multiple accounts
• Upon evidence of bonus abuse
• If the user wishes to close their account

11 Limitation of Liability

367ace accepts limited liability for losses arising from technical issues, server downtime, or third-party service failures.

• 367ace is not liable for service disruptions caused by natural disasters or force majeure events
• 367ace is not responsible for issues arising from the user's own device or connection
• Limited liability for third-party payment gateway failures.
• Liability in cases of hacking or unauthorized access is subject to investigation

367ace is committed to maintaining high service quality at all times. Our support team is ready to assist with any technical issues.

12 Changes to Terms

367ace reserves the right to modify, update, or revise these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

• Continuing to use 367ace after any changes constitutes acceptance of the updated terms
• The date of the most recent update will be noted at the top of the page.
• Previous versions are available on request through our support team